Shipping policy
Shipping & Return Policy
Welcome to Nexoragear.store! We are committed to providing a smooth shopping experience. Please read our shipping and return policy carefully before placing an order.
Shipping Policy
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We process orders within 1–3 business days after payment confirmation.
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Estimated delivery time is up to 7 business days, depending on your location and courier service.
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Once your order has been shipped, you may receive tracking information (if available) via email.
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Delivery delays caused by weather, holidays, or courier issues are beyond our control, but we will do our best to assist you.
Return Policy
We offer a 5-day return policy.
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You may request a return within 5 days of receiving your order.
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Items must be unused, in their original condition, and returned with all original packaging and accessories.
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Products that are damaged due to misuse or normal wear and tear are not eligible for return.
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return request.
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Approved refunds will be processed using the original payment method, where applicable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will work to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, returns, or your order, please contact us:
Store Name: Nexoragear.store
Support Email: nexoragear.shop@gmail.com